These days it’s common to hear people discuss ‘the new normal.’ For brick-and-mortar retail, the new normal means adjusting to ever-evolving circumstances. From extra cleaning and social distancing measures to curbside and other low- or no-contact fulfillment options, retailers are being challenged to deliver on changing consumer preferences that place a higher value on safety, speed, and convenience.
Retail FM
Believe it or not, many retailers are still spending thousands of dollars and hours on site visits. This is inefficient and unnecessary. Crowdsourcing services, like Quri (manufacturing), Field Agent (Merchandising) and iVueit (Facilities Management) deploy independent locals armed with a smartphone and a task list, to deliver real-time photographic verification and insights into products, in-store displays and external property status, with the click of a button. These services enable retailers to quickly ‘see’ hundreds of locations without leaving their office