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752 North State Street Westerville, OH 43082

American Freight Full Store Audit

SCOPE

366 locations across 39 states

SPEED

46% completion in 72 hours

SAVINGS

Reduced operations cost by 78%

DATA

275 Vuers Completed Project

DETAILS

Scope: 366 locations across 39 states

Vue: Internal

Location: American Freight

Industry: Facilities Management

Opportunity

Nationwide audit targeted at extensively documenting and assessing American Freight’s portfolio, encompassing evaluations of interior/exterior current conditions and precise measurements of store departments. The aim was to ascertain available sales floor and stockroom square footage, along with a necessity for detailed inventory, including specific assets, pictures, and display units.

Challenges

  • Managing an expansive portfolio across 39 states
  • Insufficient field resources leading to project delays
  • Financial strain due to recurring travel expenses
  • Need for efficient remote assessment solutions to expedite evaluations and minimize costs
  • Requirement for scalable and adaptable assessment methods to accommodate diverse store layouts
  • Need for precise measurements and detailed documentation for each store department

Execution
iVueit’s tailored surveying approach ensured comprehensive interior/exterior coverage, enabling precise measurements and evaluations of each unique location’s conditions. Vuers were requested to meet with on-site managers and capture extensive property images of the sales floors, offices, stockrooms, and more. The iVueit platform streamlined the entire process, dispatching Vues to the iVueit app and alerting nearby Vuers of available jobs. Once Vues were submitted, quality control experts rigorously reviewed the data, ensuring accuracy and promptly identifying any potential risks that required immediate attention. iVueit’s quality control team systematically rated all stores on a scoring system to monitor ongoing improvements over time.

Results

In 72 hours, 46% of sites were surveyed and the data promptly delivered to the client’s portal. This enabled efficient prioritization of work orders and eliminated duplicate visits. At project completion, the client obtained visual insights, measurements, and data on both interior and exterior assets across their extensive portfolio.

ADDITIONAL FEATURES

Reach
Whether it's our Vuer Network or your internal team, our platform allows you to capture, track and monitor any site across the U.S.
Interior/Exterior
Our Vuers are skilled at completing Vues on both the Interior and Exterior of your sites
Accessibility
Once a vuer accepts a Starbucks Vue they are sent an access code to enter the interior of the dark store
Geo Mapping
Immediately see where Vuers snapped photos on your properties so you can quickly interpret the data
Day / Night
Our Vuers are out Day and Night capturing photos and data for our Clients on properties throughout the U.S.
Customizable Survey
Create custom surveys tailored specifically for every location and easily export the data all in one place
Internal Team
Monitor your contractors or internal team when they use our platform to track projects from start to finish
Geo Tagging
All photos are time and date stamped so you can always cross-check for accuracy
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