60 stores in 3 states
96% completion in first 48 hours
20 on-site escalations identified
34 Vuers completed the project
Scope: 60 stores in 3 states
Vue Type: Disaster Recovery
Location: Family Dollar / Dollar Tree
Industry: Facilities Mangement
Inside Family Dollar’s 72-Hour Hurricane Recovery
How They Verified 60 Storm-Affected Stores—Without Diverting Internal Resources or Adding Pressure to Existing Partners
Opportunity
After Hurricane Helene hit, Family Dollar had 60+ stores across 3 states with no visibility—just questions. Was there structural damage? Were stores looted? Were they safe to reopen?
Waiting on fragmented vendor updates or pulling internal teams into the field wasn’t an option. Every hour delayed meant potential lost revenue, increased risk, and operational chaos.
The Challenges Faced
- Hurricane Helene brought 110+ mph winds and heavy flooding across Georgia, South Carolina, and North Carolina—impacting dozens of Family Dollar locations.
- With over 60 stores affected, the team needed fast, reliable insight into site conditions to prioritize safety, assess damage, and make informed reopening decisions.
- While internal teams and vendor networks were already stretched thin responding to the storm, Family Dollar recognized an opportunity: leverage an external, on-demand resource to get eyes on every location—without pulling focus from ongoing recovery efforts.
Execution
What They Needed: Eyes on every impacted location as soon as possible.
What They Got: 60 sites verified with photos, surveys, and escalations—all without disrupting internal teams
How We Did It: iVueit’s platform dispatched local app users in real time. Qualified Vuers near each site claimed and completed inspections within hours—delivering verified data without delays or travel coordination.
What the Data Captured: Comprehensive checks from the ground.
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- Full perimeter photo documentation.
- Condition verification of HVAC, signage, doors, windows.
- Interior & exterior assessments for debris, looting, flooding, and electrical service.
Unified Reporting: All inspections were documented through the iVueit app and accessible through iVueit’s Client Portal, with automated data delivery via real-time webhooks, API-ready output, and downloadable reports—enabling fast internal action and compliance documentation.
Results
Why It Matters For Facilities Teams
After a storm, facilities teams get stuck waiting on scattered updates, incomplete photos, or secondhand reports, and half of the time, the information is untimely or inaccurate.
iVueit gives you real-time proof from the field—geo-coded, time-stamped, and stored in one central space—so you know exactly what’s happening, where, and what to do next.
- Rapid Reopening: Gave Family Dollar actionable data to reopen stores safely and quickly.
- Cost Control: Prevented revenue loss by minimizing unnecessary closures.
- Risk Reduction: Ensured compliance, safety, and readiness—protecting customers, employees, and the brand.
SUSTAINABILITY & COMMUNITY BENEFITS
- Local Vuers completed inspections, reducing travel emissions and carbon footprint.
- Dollars flowed directly into storm-affected communities—strengthening local resilience and supporting recovery.
START YOUR PILOT
Get a Complimentary Pilot and see your sites the way Family Dollar did—fast, verified, and without disruption.
👉 [Schedule a Demo]
📧 jeff.yates@ivueit.com
ADDITIONAL FEATURES
